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FAQs

How does consignment work?

The furniture and decor you see at Furn is owned by (usually local) community members. We take in what we think our customers are interested in buying. When we sell it we split the sale 50/50 with the consignor. If you purchase at Furn you are exactly what “buying local” means. Check out the Consign With Us tab if you want more info on partnering with us.

Does Furn pick up and deliver?

Yes we do! We partner with “Skinny Wimps”, a local moving company (who is amazing, by the way) and we do all the scheduling for you so you don’t have to! It’s a $150 flat fee for several large items. Making a larger purchase or bringing us a full load? We will work with our “Skinny Wimps” to confirm if there will any additional cost. Our delivery radius is 15 mins from the store. Typical pick-up and deliverys are Wednesdays. If you need a special arrangment just let us know. We are here to help how we can.

The items owner at the time of delivery shall be solely responsible for the cost of delivering the item(s). All risk of loss or damage to the item(s) while those are in transit remains with the owner & delivery company. lf you are delivering or picking up items please bring help, necessary blankets and tie downs.

How does the pricing work?

We price based on current resale market value and comparable local sale - not original purchase price alone. When we can clearly verify current retail pricing, we typically position items around 60% of retail and then make any adjustments for age and condition. From there, items discount over time. We don’t negotiate on pricing until after an item has been in the shop for 60 days. Why? Often a customer is gambling that they will be able to purchase an item after a discount. Discounting early sabotages the folks who are taking a chance that the piece will be there on a markdown day. In addition, we don’t own the furniture and so we have a responsibility to our consignors to do our best on their behalf.

Our goal is to maximize the benefit for everyone (our consignors, our shoppers and our community) while staying competitive so items sell in a reasonable time.

What happens when we don’t sell something?

First, we cry. It’s a bummer when we aren’t successful. Then, we call the consignor. They can pick up the item, we can slash the price for a bit longer (and we mean unicorn deals!), or we can donate the item. We typically donate to the African Community Center, a Denver based non-profit supporting families who are new to the United States. We’ve recently partnered with Hope House, also a Denver based non-profit that offers resources, residential and learning centers for teen moms that are homeless or in unsafe conditions. **If you have any local non-profits that may benefit from our household donations, please let us know!*

Picking Up Purchase Items:

After purchase, you have 48 hours to pick up your items. If items are not picked up within 48 hours, we reserve the right to resell your purchased items (if you need more time, just let us know and we will see what we can do). 

Previously Loved Furniture Has Character:

While we pride ourselves on our honest transperancy and try to note any damage to items beyond normal wear and tear, but we are human and occassionally miss something (cosmetic, not structural). If you see something concerning that isn’t noted, just let us know! You’ll notice our furniture speaks through it’s tags.

We do love a good story and love when pieces come in with some fun history. If we have history on an item we will do our best to give it full credit for everyone to see (or read).